4xbat's Privacy Policy

1. Introduction

Welcome to 4xbat. This Privacy Policy explains how 4xbat collects, uses, stores, and protects the personal information of its members. We believe your privacy is a fundamental right, and 4xbat is fully committed to upholding it.

4xbat is an online gaming platform serving Bangladesh and several other countries. By using our services, you agree to the terms set out in this Privacy Policy. Please read it carefully before you start using our platform.

This Privacy Policy applies to all services provided through 4xbat's website, mobile version, and other digital platforms. We review and update this policy regularly, and members are notified of changes in a timely manner.

2. Information We Collect

4xbat only collects information necessary to operate its services, ensure security, and improve your experience. No excessive or unnecessary data is ever collected.

2.1 Information Collected at Registration

• Full name and date of birth
• Email address and phone number
• Country and city of residence
• Preferred currency and language
• Username and password (stored in encrypted form)

2.2 Information Collected for KYC Verification

• Government-issued ID (National ID card, passport, or driving license)
• Proof of address (utility bill or bank statement)
• Selfie or live photo (if required)

2.3 Transaction Information

• Deposit and withdrawal amounts and dates
• Mobile banking or e-wallet account number (partial)
• Transaction reference number

2.4 Automatically Collected Information

• IP address and device type
• Browser type and language settings
• Operating System
• Time and duration of site visits
• Cookies & Session Data

3. Use of Information

4xbat uses the information it collects for the purposes listed below. Each use has a clear reason and a lawful basis.

4xbat will never use your information beyond the purposes stated above. If you no longer wish to receive promotional messages, you can opt out at any time from your settings.

4. Information Sharing Policy

4xbat does not sell your personal information to any third party. However, limited data may be shared in certain specific circumstances:

4.1 Payment Processors

Limited information is shared with mobile banking and e-wallet providers to process financial transactions. These third parties operate under strict confidentiality agreements.

4.2 Legal Authorities

Data may be disclosed to law enforcement agencies under government or judicial order. This is done strictly in compliance with legal obligations.

4.3 Technology Service Providers

Limited data may be shared with selected partners providing cloud storage, cybersecurity, and analytics services. All such partners are bound by 4xbat's Privacy Policy.

5. Cookies Policy

4xbat's website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site usage and improve our services.
• Security Cookies: Used to detect fraud and bots.

5.2 Cookie Controls

You can manage cookies from your browser settings. However, disabling essential cookies may cause some 4xbat features to not function properly.

6. Data Security Measures

4xbat uses industry-leading security technology to protect your information. Our security framework operates on multiple layers and is continuously updated.

• All data transfers are secured with 256-bit SSL/TLS encryption
• Passwords are stored using the bcrypt hashing algorithm
• Two-Factor Authentication (2FA) support
• Regular security audits and penetration testing
• Automatic detection and blocking of suspicious login attempts
• Strict access controls — only authorized staff can access your information
• Data backups are encrypted and stored across multiple locations

7. Your Rights

As a 4xbat member, you have important rights over your personal information. We fully respect each of those rights.

To exercise any of the rights above, please contact our support team. Requests are typically processed within 30 business days.

8. Data Retention Policy

4xbat does not retain your information longer than necessary. Data retention periods are outlined below:

• Account Information: Up to 5 years after account closure (as required by law)
• Transaction records: 7 years (as per financial regulations)
• KYC Documents: 5 years after account closure
• Cookie Data: Until end of session or maximum 1 year
• Marketing consent records: 3 years after consent withdrawal

Once the designated retention period expires, data is automatically and securely deleted or fully anonymized.

9. Privacy of Minors

4xbat strictly prohibits the use of its services by anyone under 18. We do not knowingly collect any information from minors.

If a minor registers by mistake and it comes to our attention, the account will be closed immediately and all collected information will be deleted.

10. Policy Changes

4xbat updates this Privacy Policy as needed. For significant changes, members are notified in advance by email or through a notice on the website.

Continued use of the service after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11. Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights, please contact our support team. We're always here to help.

•   Email: [email protected]
•   Support Hours: 24/7, all 7 days of the week
•   Languages: Bengali & English

We typically respond within 24 hours. For urgent matters, live chat is available for faster assistance.